What Is a Credit Note?
A credit note (kreditfaktura) is a document that fully or partially reverses a previously issued invoice. Think of it as a “negative invoice” — it reduces the amount the client owes you. Credit notes are legally required whenever you need to correct or cancel a sent invoice. They ensure that your bookkeeping remains accurate and that VAT is reported correctly.When Do You Need a Credit Note?
You should issue a credit note when:- You made an error on the original invoice (wrong amount, wrong VAT rate, wrong description)
- Work was cancelled or partially cancelled after the invoice was sent
- A discount was agreed after the invoice was issued
- Goods were returned by the client
- The client disputes the invoice and you agree to reduce the amount
Legal Requirements
Under the Mervardeskattelagen (ML) and Skatteverket’s guidelines, a credit note must contain:| Field | Description |
|---|---|
| ”Kreditfaktura” marking | The document must be clearly identified as a credit note |
| Credit note number | A unique, sequential number (can be from a separate series) |
| Credit note date | The date the credit note is issued |
| Reference to original invoice | The invoice number being credited — this is mandatory |
| Seller’s details | Name, address, organization number, VAT number |
| Buyer’s details | Name and address |
| Description | What is being credited and why |
| Amounts | The credited amount, typically shown as negative values |
| VAT | The VAT amount being reversed, at the same rate as the original invoice |
How Credit Notes Affect Your Bookkeeping
When you issue a credit note, it creates bookkeeping entries that are the reverse of the original invoice:Example
You sent invoice #2026-015 for 10,000 SEK + 2,500 SEK VAT (25%) = 12,500 SEK total. You then realize the amount should have been 8,000 SEK. You issue a credit note for the full original invoice and then create a new correct invoice. Credit note entries:- Accounts receivable: -12,500 SEK (reduces what the client owes)
- Revenue: -10,000 SEK (reduces your reported income)
- Output VAT: -2,500 SEK (reduces VAT you owe to Skatteverket)
- Accounts receivable: +10,000 SEK (8,000 + 2,000 VAT)
- Revenue: +8,000 SEK
- Output VAT: +2,000 SEK
Full Credit vs. Partial Credit
Full credit note
Credits the entire original invoice. Use this when:- The entire invoice was wrong and needs to be replaced
- The work was completely cancelled
- You need to reissue the invoice to a different client
Partial credit note
Credits only part of the original invoice. Use this when:- Only one line item was wrong
- A partial discount was agreed
- Part of the work was cancelled
The Correct Process
Here is the step-by-step process for correcting an invoice:- Identify the error on the sent invoice
- Create a credit note referencing the original invoice number
- Send the credit note to the client
- Create a new invoice (if applicable) with the correct information
- Both documents (credit note and new invoice) are recorded in your bookkeeping
Why You Cannot Delete Sent Invoices
Swedish bookkeeping law (Bokforingslagen) requires that:- All business documents are preserved
- Invoice numbers are sequential with no gaps
- The audit trail is unbroken
VAT Implications
Credit notes directly affect your VAT reporting:- The VAT on the credit note reduces your output VAT (utgaende moms) for the reporting period
- Your client’s input VAT (ingaende moms) is also reduced
- Both parties must account for the credit note in their momsdeklaration
Summary
- A credit note (kreditfaktura) reverses all or part of a sent invoice
- You must never delete or edit a sent invoice — always use a credit note
- Credit notes must reference the original invoice number
- They reverse the bookkeeping and VAT entries of the original invoice
- The process is: credit the original, then issue a new correct invoice if needed
- Aourly simplifies this by letting you create credit notes directly from the original invoice
Frequently Asked Questions
Can I just delete the wrong invoice and create a new one?
Can I just delete the wrong invoice and create a new one?
No. Once an invoice has been sent (or entered into your bookkeeping), it cannot be deleted. Swedish bookkeeping law requires that all issued invoices remain in the records. You must issue a credit note instead.
Does a credit note need its own number?
Does a credit note need its own number?
Yes. A credit note gets its own sequential number, typically from a separate number series. It is a separate document in your bookkeeping.
What if the client already paid the original invoice?
What if the client already paid the original invoice?
Issue the credit note as usual. The client then has a credit balance that can be applied to a future invoice, or you refund the overpayment.